سياسة الاسترداد

Returns & Refunds Policy

Customers may request a return and refund if the product or packaging arrives with physical damage, or if they are dissatisfied with their purchase for another valid reason.

Any return or refund request must be reported through our official communication channels, together with the relevant order details and, where applicable, supporting information or photographs.

Once the return or refund request has been reviewed and approved, the refund will be issued to the same payment method used for the original purchase.

Refund processing times may vary and will be completed in accordance with the applicable terms and processing timelines agreed between our company and the relevant payment gateway or payment service provider.

We reserve the right to review each return or refund request before approval.